GTC

§ 1 Basic provisions

1) The following terms and conditions apply to contracts concluded via www.bookhoover.com. Unless otherwise agreed, any terms and conditions used by you are contradicted.

2) A consumer within the meaning of this regulation is any natural person who concludes a legal transaction with private concerns. An entrepreneur is any natural or legal person who, when concluding a legal transaction, is acting in their professional or commercial interests.
 

§ 2 Formation of the contract

1) The subject matter of the contract is the sale of goods.

2) By making a product available in our store, we submit a binding offer to our customers to conclude a purchase contract.

3) All products intended for purchase are placed in the shopping cart by the customer. After entering the personal data and payment information, the customer has the opportunity to check all the information entered. By sending the order by clicking on the button provided for this purpose, the customer declares acceptance of the offer in a legally binding manner. The purchase contract is thereby concluded. In the case of the payment option via payment service providers such as PayPal or Sofortüberweisung, the customer is redirected from our online store to the provider's website. After entering all the necessary data, the customer is then redirected back to our store.

4) The transmission of all information in connection with the conclusion of the contract takes place automatically by e-mail. The customer must therefore ensure that the e-mail address stored with us can be reached.
 

§ 3 Retention of title and right of retention

1) A right of retention may only be exercised by the customer insofar as it is not a claim arising from the same contractual relationship.

2) The goods remain the property of the store operator until the purchase price has been paid in full.
 

§ 4 Provisions on liability

1) We shall be liable without limitation for damage to body or health, as well as in cases of intent and gross negligence. Furthermore, in the event of fraudulent concealment of a defect and in all other cases regulated by law. Liability for defects within the scope of the statutory warranty can be found in the corresponding regulation in our customer information.

2) If essential contractual obligations are not fulfilled, the liability of the online store is limited to the foreseeable, contract-typical damage in the case of slight negligence.

3) In the event of a breach of insignificant obligations arising from the contract, liability for slightly negligent breaches of duty is excluded.

4) No liability is assumed for the constant availability of this website and the goods offered on it.
 

§ 5 Choice of law

1) German law shall apply. The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
 

§ 6 Dispute resolution

1) The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which is available at http://ec.europa.eu/odr.
 

§ 7 Contract language, contract text storage

1) The contract language is German.

2) The complete text of the contract is not saved by us. Customers can save this electronically before sending the order using the browser's print function.
 

§ 8 Prices and terms of payment Characteristics of the goods

1) The prices shown and the shipping costs are gross prices.

2) Shipping costs are not included in the purchase price. They are explicitly marked or are shown separately during the ordering process and are to be borne by the customer in addition, unless free delivery has been promised.

3) The available payment methods are indicated on our website or in the respective item description, but at the latest in the final ordering process at the "checkout". Unless otherwise stated, the payment claims arising from the contract are due for payment immediately.

4) The essential characteristics of the goods and/or services can be found in the item description and the supplementary information on our website.
 

§ 9 Terms of delivery

1) Delivery conditions, delivery time and any existing restrictions on delivery can be found under the correspondingly designated link in our online store or in the respective item description.

2) For consumers, the risk of accidental loss or deterioration of the goods sold during shipment shall not pass to the customer until the goods are handed over to the customer. This provision applies regardless of whether the shipment is insured or uninsured.
 

§ 10 Statutory liability for defects

1) The statutory rights of liability for defects apply.

2) Consumers are requested to check the goods upon delivery for completeness, obvious defects and transport damage and to notify the store operator as soon as possible. If the customer fails to do so, this has no effect on his statutory warranty claims.
 

§ 11 Customized goods
1) We do not check your data for (grammatical) correctness and therefore accept no liability for errors.
 

§ Section 12 Gift vouchers
1) Gift vouchers can be redeemed at www.bookhoover.com and can only be used for the purchase of goods, not for the purchase of other gift vouchers. If there is remaining credit on the voucher after a purchase, this can be used for the next purchase.

2) Credit on vouchers cannot be paid out in cash. Furthermore, vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.

3) Vouchers are transferable to other persons and can be combined with other vouchers.
 

§ 13 Dispute resolution
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

The European Commission provides a platform for online dispute resolution (OS), which you can find at this address: http://ec.europa.eu/consumers/odr/
 

§ 14 Place of jurisdiction
The place of jurisdiction is, as far as permissible, Cologne in Germany.