Shipping information
Bookhoover is based in Germany. Our products are shipped via DHL as Warenpost or Parcel GoGreen. Bookhoover is responsible for the delivery of the goods to the named place in the buyer's country. We ship to the European Union and Switzerland. We also ship to Japan, Canada and the United States.
If your country is not listed, please send us a request to contact@bookhoover.com and we will find a solution.
GER 4,99€ / EU 5,99€
(from 50€ free shipping within Germany)
Outside the EU:
Switzerland: €9.99
Japan: 12,99€
USA/Canada: 12,99€
Delivery time
The expected normal delivery time is 5 - 7 workingwithin the EU (may be longer in remote areas) as each item is made individually to order. The actual delivery time itself cannot be guaranteed due to possible problems related to the transportation company, which are beyond our control .
Returns
You can return your order, provided it is undamaged, within 30 days of receiving your original order for a refund or exchange.
Please contact us in advance by email so that we can coordinate: contact@bookhoover.com
Info: Shipping costs and handling fees can NOT be refunded or covered.
Return shipping costs must be borne by the buyer. The risk of loss or damage to the product during transportation to us is borne by the buyer. We recommend that you use a traceable shipping method for your protection. If the product is damaged or the accessories originally included in your purchase are missing, Bookhoover® reserves the right to either refuse the return or charge for damage to the product and missing parts.
